Effective Date: September 1, 2025
Business: Forme Pilates
Location: Florida, United States
1. Introduction
At Forme Pilates, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book classes, or use our services.
2. Information We Collect
We may collect the following information from you when you interact with us:
Personal Information: Name, phone number, email address, billing details, and address provided when booking or purchasing services.
Booking & Class Information: Session history, membership details, and attendance records.
Payment Information: Securely processed through payment providers.
Communication Preferences: Emails, SMS opt-ins, or inquiries submitted through our website or studio.
Technical Data: Device type, browser type, IP address, and cookies for website functionality.
3. How We Use Your Information
We use your information for:
Processing bookings, payments, and memberships.
Communicating important updates (class confirmations, cancellations, or reminders).
Providing customer support and resolving inquiries.
Improving our services and studio operations.
Complying with applicable laws and regulations.
4. Mobile Data & Messaging Privacy
We take special care with your mobile and text message information:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information may be provided to subcontractors in support services, such as customer service.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. How We Share Your Information
We do not sell or distribute your personal information. Your data may only be disclosed in the following limited circumstances:
To trusted subcontractors assisting us in delivering our services (such as payment processors, booking systems, or communication tools).
To comply with legal obligations if required by law or government authorities.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. Cookies & Analytics
Our website may use cookies or analytics tools to improve your experience, monitor performance, and understand visitor behavior. You may disable cookies through your browser, but some site features may not function properly.
7. Data Security
We use reasonable safeguards to protect your information. However, no internet transmission or storage system is completely secure, so we cannot guarantee absolute protection.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect information from children without parental consent.
9. Your Rights
As a customer, you may:
Access, update, or request deletion of your information.
Opt out of marketing communications at any time.
To exercise your rights, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions or concerns, please contact us:
Forme Pilates
Address: 2121 U.S. Rte 1, St. Augustine, FL 32086, United States
Email: hello@formepilates.org
